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Scratching an Itch

Posted by: Scott Royston in News on

Looking back on my 15 years of software experience, it's amazing to me how pervasive the need for analytics has been. Once you have a piece of operational software even close to working, people start asking:

  • Which product configurations are the most popular?
  • What was my average price for this product over the last quarter?
  • What was my overall commission spend for the Northwest region?

Even outside the software products, we were always internally asking the same sort of questions:

  • What is our acceptance rate on new hires from top tier schools?
  • What's been our monthly outsourcing spend over the past half?
  • How many defect are we finding per day? Who's finding the most?

You'd think with such a pervasive need and more than 10 years of a booming internet the available analytic options wouldn't suck so much.